FAQ

Our construction kits are structural measures. Depending on the building regulations, plot or building size, boundary distances, etc., you may require a building application. To ensure that the planned item is approved, submit the appropriate technical data sheet/building description to your building authority for a preliminary building application.

The data sheets can be found with the products at www.skanholz.com.

When you purchase the kit, we will provide you with a structural analysis on request. You can also request the structural analysis from us in advance for a deposit. We will refund the deposit after receipt of the order or if your building application is rejected in writing.

Please send inquiries by e-mail to info@skanholz.com.

German building owners can commission the engineering office Wohlgemuth to submit the building application for a fee:

Ingenieurbüro Wohlgemuth
Dipl.-Ing. Jürgen Krauß
Katharinenstraße 16
09496 Marienberg

Phone: +49(0)37 35/66 01 13, Fax -14
E-mail: info@ib-wohlgemuth.de

If delivery free kerbside is included in the scope of delivery, delivery is made by 40t truck.
The prerequisite for this is that the unloading location (mainland) is accessible on a road that can be driven on and unloaded by a 40t truck.

The forwarding agent will contact you and notify you of the delivery. Otherwise the delivery will be made to your dealer.

The data sheets for our products include the size and weight of the package.
The data sheet can be downloaded from our website www.skanholz.com.

The package must be protected from rain and sunlight and stored on a flat surface. The packaging film alone is not sufficient as rain protection, as it could be damaged during transportation.

To avoid delays during assembly, check all parts of the kit in good time before starting assembly or before commissioning an assembly company using the item list inside.

Then stack the parts flat, dry and protected from sunlight and heat and store them temporarily until assembly begins.

Yes, a foundation is required to guarantee the load-bearing capacity stated in the documents.

It is used to absorb all loads: wind pressure and suction, snow load and changes in the subsoil due to frost.

The foundation plan with assembly instructions can be downloaded from our website www.skanholz.com for each product.

As a rule, yes. This depends on the type of wood in the kit. Please follow the care instructions in the catalog or in the assembly documents. Individual wood care instructions are given there.

It can be assembled immediately. Cut edges and screw points can be repaired using the enclosed repair quantity of paint.

Depending on the kit, untreated roof undersides protruding from the outside must be painted on site. This paint is not included.

Please also observe the further care instructions for subsequent protective coatings in the assembly documents.

All kits are designed as self-assembly kits. Anyone who knows how to use a cordless screwdriver, hammer and the like can get started with the assembly. However, depending on the size of the kit and components, you should plan for at least one helper.

Each kit comes with assembly instructions, which can also be downloaded in advance at www.skanholz.com.

Cordless screwdriver, drill and drill bits for wood and stone, jigsaw or circular saw, ladder, hammer and of course things like folding rule, wrench, nail pliers, paintbrush etc.

All screws for assembling the kit are included. For garden sheds, heavy-duty anchors are also required for doweling onto the foundation.

For patio roofs, the fixing material to the house wall is not included.

According to the structural analysis, the base supports of the house are fastened to the foundation with heavy-duty anchors. They have a diameter of 12 mm and a length of 120 mm, base supports running under the walls are fastened at intervals of 60 cm, and base supports running at right angles to the walls are fastened at least once at the beginning and at the end.

The heavy-duty anchors are not included with the house.

The snow load is specified in kN/m² according to the standard. As a rule of thumb, multiply this value by 100 to obtain the approximate kg/m² value of the permissible additional surface weight.

Ask your local building authority about this.

The dimensions given are plinth dimensions - simply subtract the wall thickness all the way around.

The windows and door cut-outs are already included in the kit. It is therefore not possible to simply move them.

With the CLASSIC and the untreated TREND models, however, the door and window positions can be mirrored within a wall if the front design is asymmetrical.
However, the original opening direction (Li / Re) of the elements remains the same. The door position cannot be changed for CrossCube models.

For the 45plus and 70plus models, please request this individually.

The roofs of the garden sheds must be covered with a durable, weather-resistant material suitable for the roof pitch. Depending on the roof pitch, this can be bitumen shingles or a self-adhesive bitumen membrane (KSK-M membrane). The catalog and our website will help you find out what is specifically suitable for your garden shed. The suitable material and the required quantity are specified there. For some models (e.g. CrossCube or TrendPlus), the KSK-M membrane is already included in the scope of delivery as the final covering.

Yes, the threaded rods must not rest on the foundation. The threaded rods must be retightened after one season and shortened at the bottom. After that, they are virtually maintenance-free.

Rain gutters can be installed on site. For houses with a recognizable slope on the eaves side, please work with adjustable slope gutter brackets.

In houses with a flat roof, there is a gap between the fascia board and the roof boards - a gutter can be placed there. Attach the gutter bracket to the fascia board from the inside or to the roof boards from below.

We offer various solutions for this. The TRENDplus models include depending on the version selected already include the insulation material for the roof and walls. For the 45plus and 70plus series, the floor and, depending on the floor and, depending on the version selected, the roof can also be can also be insulated.

Roofing with tiles is possible for selected models with a higher snow load. Please follow the instructions in the catalog.

Please use our online configurator for this purpose. Custom-made products can be planned there (custom-made products differ from catalog models in terms of production and design).

Bitumen shingles require a minimum roof pitch of 11° due to the way they are laid. A lower roof pitch cannot guarantee tightness, as water could get between the overlapping strips. For this reason, we specify a full-surface self-adhesive bitumen membrane (KSK-M membrane) as a possible permanent covering for roofs with a lower pitch.

Alternative walls, e.g. wall elements, can be installed in pavilions. The clear post spacing is specified in the catalog. These can be used to determine the size.

When installing closed wall elements, there is no need to install the head hinges of the wall in question.

Roofing felt is not included for gazebos with a wooden roof; the optional bitumen roof shingles are laid directly on the roof boards of the pointed roof gazebos.

For the Toulouse pavilion, you can either lay the welded membrane on site or the optionally available KSK-M roof membrane.

This is possible, please ask us for a quote.

Please use our online configurator for this purpose . Custom-made products can be planned there (custom-made products differ from catalog models in terms of production and design).

Use the optionally available replacement posts. This is a factory-fitted post extension, the posts are supplied longer by your desired length. Please note the catalog information on maximum lengths.

The canopy should be lower. Shorten the posts accordingly on site or select a different roof. The roof pitch should not be changed for structural reasons.

This is possible - please ask us for a quote.

Please use our online configurator for this purpose . Custom-made products can be planned there (custom-made products differ from catalog models in terms of production and design).

We also supply H-anchors for doweling on request. They have a plate of approx. 20 x 20 cm and correspond to the original anchors in terms of stability.

Please ask us about replacement and the associated additional costs.

Additional rafters or gable triangles are supplied. The basic construction remains unchanged.

This is possible with most carports. Please contact us specifically at info@skanholz.com to inquire.

By shortening the posts on site. This can also compensate for level differences in the substrate.

This is possible with many carports. Please contact us specifically at info@skanholz.com to inquire.

This is not possible due to the shape of the roof panel and the fascia construction. The rain gutter can only ever be fitted at the front end.

Please use our online configurator for this purpose . Special designs can be planned there. (Custom-made products differ from catalog models in terms of production and design)

The configurator is designed for all common browsers and end devices. Common causes for a blocked configurator are the settings of firewalls, the use of Internet Explorer (IE 11 or lower from Microsoft) or outdated browser versions.

The configurator is not intended for adapting standard products, but as an independent design and planning program. No custom-made products are offered for standard kits.

All statically possible designs, sizes and dimensions as well as combinations and materials are stored in the configurator. All requests that cannot be selected or combined can therefore not be offered.

Please send us the planning number so that we can check and clarify the feasibility of any change requests.

Due to the natural building material wood, individual production or transport damage, complaints cannot be completely avoided. To help you quickly and easily, either contact your dealer or send your complaint to us.

Please note the following when making a complaint:
Please send proof of purchase (e.g. order/invoice) and packing list with the number of parts claimed as well as a brief description of the damage: E-mail: info@skanholz.com
Complained parts will be delivered to the original delivery address as quickly as possible in order to obtain an overview of the damage in individual cases, please send photos by e-mail (info@skanholz.com).
E-mail size not larger than 10 MB.

Please understand that we cannot accept every complaint as a claim. Please note the information in the assembly instructions on the natural behavior of the wood and on the storage, processing and assembly of the kit

At SKAN HOLZ, you receive a 5-year guarantee on the wood, construction and stability, provided that it is properly installed and maintained in accordance with our guarantee promisewhich you can find at www.skanholz.com.